IDDA29281347
Data16 Noiembrie 2021
ValoareStareOferta acceptata
Autoritatea contractantaLocalitateBucuresti, Bucuresti
FurnizorTipul contractuluiServicii
Cod CPVDescriere:Componentele sistemului:
SMC2.0(V600R006)_1-Technical Support Service – 1 bucata
VP9630-Technical Support Service – 1 bucata
VPM220W-Technical Support Service – 1 bucata
RP100-55S-Technical Support Service – 15 bucati
RP200-55A-Technical Support Service – 1 bucata
RoomPresence 65D , 65 inch Dual Screen - Technical Support Service - 1 bucata
Descrierea sistemului in detaliu:
SMC 2.0
02312CJT-88134UGJ-12 SMC2.0 basic model,include 2288H V5 server and SMC software-Co-Care Basic 9x5xNBD-S Service-12Month(s)
88031BTF-88134ULA-12 Support the 3rd-party API function-Co-Care Application Software Upgrade Support Service-12Month(s)
88034GPC-88134ULA-12 Firewall traversal license, include 30 Mbps bandwidth-Co-Care Application Software Upgrade Support Service-12Month(s)
88034NYJ-88134ULA-12 SMC2.0,50 Basic Software Package(including license of 50 devices management and 50 devices' registration)-Co-Care Application Software Upgrade Support Service-12Month(s)
VP9630
02312CMU-88134UGJ-12 HUAWEI VP9630,MCU of the videoconferencing system (V6 basic model,which include the subrack,AC power supply,fan,one media board,32-channel 1080p30/16-channel 1080p60 hardware processing capability,and license capacity expansion)-Co-Care Basic 9x5xNBD-S Service-12Month(s)
88031MRS-88134ULA-12 License for 2*1080p60/4*1080p30/8*720p30 ports to VP9630-Co-Care Application Software Upgrade Support Service-12Month(s)
VPM220W
02310PJH-88134UGJ-12 HUAWEI VPM220W Microphone Array(working with TE30/40/50/60 Series,TX
Achizitii119.800 RON
Cantitate: 1
Unitate masura: bucata
Servicii de intretinere si extindere garantie sistem videoconferinta
Componentele sistemului:
SMC2.0(V600R006)_1-Technical Support Service – 1 bucata
VP9630-Technical Support Service – 1 bucata
VPM220W-Technical Support Service – 1 bucata
RP100-55S-Technical Support Service – 15 bucati
RP200-55A-Technical Support Service – 1 bucata
RoomPresence 65D , 65 inch Dual Screen - Technical Support Service - 1 bucata
Descrierea sistemului in detaliu:
SMC 2.0
02312CJT-88134UGJ-12 SMC2.0 basic model,include 2288H V5 server and SMC software-Co-Care Basic 9x5xNBD-S Service-12Month(s)
88031BTF-88134ULA-12 Support the 3rd-party API function-Co-Care Application Software Upgrade Support Service-12Month(s)
88034GPC-88134ULA-12 Firewall traversal license, include 30 Mbps bandwidth-Co-Care Application Software Upgrade Support Service-12Month(s)
88034NYJ-88134ULA-12 SMC2.0,50 Basic Software Package(including license of 50 devices management and 50 devices' registration)-Co-Care Application Software Upgrade Support Service-12Month(s)
VP9630
02312CMU-88134UGJ-12 HUAWEI VP9630,MCU of the videoconferencing system (V6 basic model,which include the subrack,AC power supply,fan,one media board,32-channel 1080p30/16-channel 1080p60 hardware processing capability,and license capacity expansion)-Co-Care Basic 9x5xNBD-S Service-12Month(s)
88031MRS-88134ULA-12 License for 2*1080p60/4*1080p30/8*720p30 ports to VP9630-Co-Care Application Software Upgrade Support Service-12Month(s)
VPM220W
02310PJH-88134UGJ-12 HUAWEI VPM220W Microphone Array(working with TE30/40/50/60 Series,TX50,DP300 Endpoints)-Co-Care Basic 9x5xNBD-S Service-12Month(s)
RP100-55S
02311YST-88134UGJ-12 Wireless Center Control System-Co-Care Basic 9x5xNBD-S Service-12Month(s)
02350BGR-88134UGJ-12 HUAWEI RP100-55S RoomTelepresence Solution,55 inch,Single Screen,using TE30-Co-Care Basic 9x5xNBD-S Service-12Month(s)
RP200-55A
02311YST-88134UGJ-12 Wireless Center Control System-Co-Care Basic 9x5xNBD-S Service-12Month(s)
02350BGX-88134UGJ-12 HUAWEI RP200-55A RoomTelepresence Solution,55 inch,Dual Screen,using TE50-Co-Care Basic 9x5xNBD-S Service-12Month(s)
02352QNH_88134UFA-4MJ_12 HUAWEI RoomPresence 65D RoomTelepresence Solution,65 inch,Dual Screen_Hi-Care Basic RoomPresence 65D_12Month(s)_Renewals
Descrierea serviciilor
Serviciul de suport tehnic (TAC)
Disponibil 24 de ore pe zi, 7 zile pe saptamana ;
Pentru apeluri Priority 1, raspuns in 30 de minute;
Pentru apeluri Priority 2, raspuns in 60 de minute;
Pentru apeluri Priority 3, raspuns in 2 ore;
Pentru apeluri Priority 4, raspuns NBD.
Serviciul de suport on-line Acces la site-ul Huawei cu documentatie de produs, aplicatii pentru self-help, etc.
Servicii de actualizare a sistemului de operare
Se vor actualiza sistemele de operare odata cu aparitia noilor versiuni sau patch-uri.
Serviciul de inlocuire a echipamentelor hardware defecte Disponibil 9 ore pe zi, 5 zile pe saptamana.
Echipamentele pentru inlocuirea celor defecte vor fi trimise de Huawei in ziua urmatoare de lucru (NBD) dupa identificarea piesei defecte si generarea RMA.